Episode 80

The System Integrator’s Role in Supporting OT Security

Published on: 1st July, 2025

In this episode, Craig Duckworth and Dino Busalachi discuss the critical but often overlooked or misunderstood role of system integrators (SIs) in industrial cybersecurity.

Key Issues Identified:

  • Organizations typically work with multiple specialized integrators across different facilities and systems
  • Some SIs lack cybersecurity expertise, focusing primarily on equipment functionality
  • Equipment can remain connected to networks for decades, with ownership and oversight changing hands over time
  • System integrators must exercise proper IT coordination to implement remote access solutions effectively

Recommendations:

  • IT and OT teams should collaborate more closely with system integrators on cybersecurity planning
  • Organizations need to evaluate their SIs' cybersecurity capabilities and partnerships
  • Consider standardizing on integrators with demonstrated cybersecurity practices and vendor certifications
  • Apply the same due diligence used for IT vendor selection to OT system integrators

Bottom Line: System integrators are essential partners in executing industrial cybersecurity strategies and protection. Organizations must actively engage them in security conversations and ensure they have the necessary skills and partnerships to implement secure solutions for their plant environments from the start.

Chapters:

  • 00:00:00 - Real-World Ransomware Hits the Plant Floor
  • 00:00:52 - Meet the System Integrators Shaping Your OT Plant Floor Security
  • 00:01:17 - What System Integrators Really Do (and Don’t)
  • 00:04:13 - Remote Access: The Hidden Backdoor Nobody Sees
  • 00:08:34 - Why Ongoing Monitoring Is Non-Negotiable
  • 00:13:30 - How to Pick the Right System Integrator For Your Operations
  • 00:26:17 - Building Strong Partnerships with Your Integrators

Links And Resources:

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About the Podcast

Industrial Cybersecurity Insider
Everything You Need to Know to 'Get Safer Sooner'
Industrial Cybersecurity Insider offers a thorough look into the field of industrial cybersecurity for manufacturing and critical infrastructure. The podcast delves into key topics, including industry trends, policy changes, and groundbreaking innovations. Each episode will feature insights from key influencers, policy makers, and industry leaders. Subscribe and tune in weekly to stay in the know on everything important in the industrial cybersecurity world!

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Hector Santiesteban